This privacy policy governs our practice with respect to personal information Yah Yao Law Professional Corporation (hereinafter “we”, “our” and “us”) collect, use and disclose.

Your use of our website (www.yaolegal.ca) or your provision of personal information to us indicates your consent to the collection, use, and disclosure of your personal information in accordance with this policy. If you provide personal information about another individual, you confirm that you have obtained their consent and that your disclosure complies with applicable law.

Subject to legal and contractual requirements, you may withdraw or refuse the collection or use of your personal information at any time by providing us with reasonable notice. Please note that refusing or withdrawing your consent may limit or prevent us from providing certain services to you. To refuse or withdraw your consent, please contact our Chief Privacy Officer using the contact information provided below under “How to Contact Us.”

 

  1. What is personal information?

Under the Personal Information Protection and Electronic Documents Act (“PIPEDA”), personal information means information about an identifiable individual. This information includes your name, personal email address, home address, home telephone number, personal cellphone number, date of birth, financial information and other similar information when associated with you.

If you are a business client or prospective business client, personal information does not include your name, title, business address, business telephone number, business fax number or work electronic address when we use that information to contact you in your business capacity.

 

  1. How do we collect personal information?

We collect personal information from you when you visit our website, communicate with us using our web form or otherwise submit personal information to us with your communication. We also collect personal information from you when we respond to your inquiries or provide legal services to you.

 

  1. How do we use personal information?

We use your personal information to provide legal services to you, to manage our business operations and to comply with our legal or regulatory obligations. Some examples include:

 

(a) to identify any conflict of interest;

(b) to create client identification form;

(c) to perform analytics and customize your online experience;

(d) to establish, manage and terminate employment, independent contractor or partnership relationships;

(e) to share personal information with third parties when necessary to provide legal services such as other lawyers or decision-makers; and

(f) to create invoices and collect any payments due to us after rending legal services.

 

  1. How long do we keep personal information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected the information or as required by law.

 

  1. Do we disclose your personal information to others?

We may share your personal information with certain third parties such as:

 

  • Our third-party service providers that assist with our business operations. For example, we may share information with email service providers, cloud storage providers, as well as companies that provide document management, marketing, and other services to us. We require our service providers to protect your personal information and maintain its confidentiality. We only share the information with our third-party service providers that is reasonably necessary for them to carry out their functions;
  • an acquirer or assignee in connection with a merger or sale involving all or part of our business or as part of a corporate reorganization or other change in corporate control;
  • an organization or individual, as necessary to provide legal services to you, in accordance with appropriate confidentiality and security safeguards;
  • an organization or individual retained by us if it is necessary for us to collect fees or payment.

We will also disclose personal information without your knowledge or consent where required by law.

 

  1. Where do we store your personal information?

Your personal information will be stored in our databases, email systems, or on our servers, and may also be stored on servers operated by third-party service providers in Canada or other jurisdictions. If your personal information is transferred outside of Canada, it will be subject to the laws of the applicable jurisdiction and may be disclosed to courts, law enforcement, or regulatory agencies in accordance with those laws.

 

  1. How do we protect your personal information?

We take administrative and technological measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft and misuse. We inform individuals who require access to such information on their obligations to protect it, and we require our third-party service providers to take comparable steps to ensure the protection of any of your personal information that is shared with them. Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur.  

 

  1. How do you access your personal information?

Upon your written request, and to the extent permitted or required by law, we will provide you with access to your personal information collected by us. To make an access request, please contact our Chief Privacy Officer using the contact information below under “How to contact us?”.

 

  1. How do we use cookies and other tracking technologies?

When you visit our website, we may use cookies (small text files placed on a device when a user visits a website), web beacons, pixels, or tags to collect information, including your browser type, operating system type and version, Internet Protocol (IP) address, geographic region, the date and time of your visit, the pages you view or search for on our website, and the duration of your visit. We may use this information for analytical purposes and to improve the functionality and content of our website. You can delete cookies already stored on your computer and choose to refuse cookies; however, doing so may prevent certain features of our website from functioning properly.

You may be able to access third-party websites through links available on our website. These links are provided for your convenience. We do not have any control over those third-party websites. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this privacy policy.

 

  1. How to contact us?

If you have any questions or requests, please contact our Chief Privacy Officer, Yah Yassine Yao at yah.yao@yaolegal.ca

 

  1. How do we update this privacy policy?

From time to time, we may modify or supplement our policy at our sole discretion. Any changes will be posted on our website with an updated revision date.

 

This privacy policy is in effect as of March 30, 2026.